Frequently Asked Questions
Do you have heated pools?
As an eco-committed group, we do not have heated pools. We are aware of the impact this can have on the environment, and we always strive to prioritize more eco-friendly solutions.
Do you cater to dietary restrictions?
Yes, we cater to dietary restrictions. It's important to inform us of your specific needs at the time of booking. You can also email us at email@example.com. Upon request, our chefs will be happy to adapt our dishes or offer alternatives in accordance with your restrictions.
We will arrive at the hotel early. Will we have access to the room upon arrival?
Check-in time is 2pm in our hotels. However, if you will be arriving earlier you can contact us at firstname.lastname@example.org. We will do our best to accommodate your request but cannot guarantee it, depending on availability. In order to guarantee an early check-in, we offer the option to pay 50% of the nightly rate. Rest assured that we also have a transit room where you can shower and change. Your luggage will be safe in our luggage room, and you will be able to enjoy the hotel's facilities while waiting for your room.
How do I get a quote?
To obtain a quote, simply fill out the following form. You can also email us at: email@example.com. Remember to specify your dates of stay (arrival/departure dates), the number of adults and children (with their ages) and the type of package (Room only, Breakfast, Half Board, All-in All-out or Honeymoon) so that we can answer you as soon as possible.
Do I need insurance to travel to Mauritius?
Travel insurance is recommended but not mandatory. All the conditions and advice to travel to Mauritius can be found at Mauritius Now.
What age do I need to be to stay in your adults-only hotels?
In our adults-only hotels, we welcome adults from 18 years old.
Is the Wi-Fi free?
In all our hotels, you can enjoy free internet connection and Wi-Fi in common areas and rooms.
Do we have direct access to the beach?
All of our hotels are located in front of the sea, so you can enjoy the magnificent Mauritian lagoon! The majority are even directly on the beach; whereas at Coin de Mire Attitude or Sunrise Attitude hotels, all you have to do is cross the small coastal road and take a few steps to get to the beach during your stay.
What are the most spoken languages in Mauritius?
Whether you speak English or French, you'll have no problem communicating. There are three main languages in Mauritius, with many switching from one to the other! Creole is the mother tongue, English is the official language and the majority of Mauritians are also fluent in French. Don't be surprised to hear many other languages; it's a sign of the diversity of our island! You might hear Hindi, Tamil, Marathi, Urdu and some Chinese dialects.