FAQ - Most asked questions - Attitude Hotels

Do you have heated pools ?

As an eco-committed group, we do not have heated pools. We are aware of the impact this can have on the environment, and we always strive to prioritize more eco-friendly solutions.

Do you cater to dietary restrictions?

Yes, we cater to dietary restrictions. It's important to inform us of your specific needs at the time of booking. You can also email us at customer-service@hotels-attitude.com. Upon request, our chefs will be happy to adapt our dishes or offer alternatives in accordance with your restrictions.

We will arrive at the hotel early. Will we have access to the room upon arrival?

The check-in at our hotels is scheduled for 2 p.m. If you arrive earlier and wish to take advantage of an early check-in, please contact us at customer-service@hotels-attitude.com.
To guarantee an early check-in, we offer a paid option. If you booked directly with us, the cost is 75% of the nightly rate. If you booked through one of our partners, please contact them directly.

If you choose not to opt for the paid option and the room is not ready upon your arrival, don't worry! You can use our transit lounge to freshen up and relax. Your luggage will be kept secure, and you can already start enjoying the hotel's facilities!

How do I get a quote?

To obtain a quote, simply fill out the following form. You can also email us at: resa@hotels-attitude.com. Remember to specify your dates of stay (arrival/departure dates), the number of adults and children (with their ages) and the type of package (Room only, Breakfast, Half Board, All-in All-out or Honeymoon) so that we can answer you as soon as possible.

Do I need insurance to travel to Mauritius?

Travel insurance is recommended but not mandatory. All the conditions and advice to travel to Mauritius can be found at Mauritius Now.

What age do I need to be to stay in your adults-only hotels?

In our adults-only hotels, we welcome adults from 18 years old.

Is the Wi-Fi free?

In all our hotels, you can enjoy free internet connection and Wi-Fi in common areas and rooms.

Do we have direct access to the beach?

All of our hotels are located in front of the sea, so you can enjoy the magnificent Mauritian lagoon! The majority are even directly on the beach; whereas at Coin de Mire Attitude or Sunrise Attitude hotels, all you have to do is cross the small coastal road and take a few steps to get to the beach during your stay.

What are the most spoken languages in Mauritius?

Whether you speak English or French, you'll have no problem communicating. There are three main languages in Mauritius, with many switching from one to the other! Creole is the mother tongue, English is the official language and the majority of Mauritians are also fluent in French. Don't be surprised to hear many other languages; it's a sign of the diversity of our island! You might hear Hindi, Tamil, Marathi, Urdu and some Chinese dialects.

What is the dress code?

We know how chilled-out a holiday here can be... but don't forget to cover up your swimwear while in our restaurants during the daytime. From 18:30, an elegant dress code applies. You are welcome to wear dresses, smart shorts or trousers, short or long-sleeved shirts and smart shoes or sandals. Please keep swimsuits, pareos and flip flops for relaxing by the pool or on the beach!

I am gluten-free/lactose intolerant/vegan. Do you cater for this ?

Yes, absolutely. We label meals on our buffet at the main restaurant, making it easy for you to identify vegan, lactose-free, and gluten-free options. You'll also find these details on the menus of our à la carte restaurants. Feel free to chat with our chefs upon your arrival or anytime during your stay, they'd be delighted to prepare a tailor-made menu just for you! We're here to ensure your dining experience is delightful and catered to your needs.

What is the dress code for the restaurants in the evening ?

We know how chilled-out a holiday here can be... but don't forget to cover up your swimwear while in our restaurants during the daytime. From 18:30, an elegant dress code applies. You are welcome to wear dresses, smart shorts or trousers, short or long-sleeved shirts and smart shoes or sandals. Please keep swimsuits, pareos and flip flops for relaxing by the pool or on the beach!

Do you offer currency exchange ?

Yes, we offer a foreign currency exchange service for certain currencies at the reception.

At what time is the check-in ?

Check-in begins at 14:00. Rest assured, if you arrive at the hotel earlier, you're welcome to leave your luggage with us and start enjoying the hotel's facilities. If you wish to access your room earlier, an early check-in option is available for an additional fee, subject to availability. Please contact us on resa@hotels-attitude.com for more information.

At what time is the check-out ?

Check-out is at 12:00. Even after vacating your room at noon, we warmly invite you to continue enjoying the hotel's facilities. We will keep your luggage safe until you're ready to depart. If you wish to extend your stay a bit longer, a late check-out can be arranged for an additional fee, subject to availability. Feel free to contact the reception desk the day before your departure to get more details.

Can we go to dine in other Attitude hotels within the Island ?

With our Dine-Around experience, you get to savor meals from a selection of restaurants across the Attitude Group of Hotels (that's 8 hotels!), at no extra cost. It's a delightful way to switch things up in the evenings. Just swing by the Guest Experience counter with 24 hours' notice, and we'll sort out the reservation for you depending on availability. Enjoy the culinary journey!

What are your policies regarding the sale of alcoholic beverages?

In compliance with all relevant regulations and laws regarding the sale of alcohol in Mauritius, we strictly prohibit the sale of alcoholic beverages to persons under the age of 18.
Excessive consumption can lead to serious health, social and domestic problems. Please drink responsibly.