Frequently Asked Questions
Do you organise an early breakfast if we will check-out from the hotel early in the morning?
We understand that some guests may have early morning departures and we're happy to accommodate such requests by providing a picnic basket. This can be organised upon request on the evening prior to the departure at the guest experience counter. We offer a list of options from which you can choose.
What is the dress code?
We know how chilled-out a holiday here can be... but don't forget to cover up your swimwear while in our restaurants during the daytime. From 18:30, an elegant dress code applies. You are welcome to wear dresses, smart shorts or trousers, short or long-sleeved shirts and smart shoes or sandals. Please keep swimsuits, pareos and flip flops for relaxing by the pool or on the beach!
Should we book restaurants before arriving at the hotel or can we do it upon arrival?
The booking of restaurants can be done before or upon your arrival. Please contact us at customer-service@hotels-attitude.com if you would like to make a reservation before your arrival. Please note that this will be subject to availability.
I am gluten-free/lactose intolerant/vegan. Do you cater for this ?
Yes, absolutely. We label meals on our buffet at the main restaurant, making it easy for you to identify vegan, lactose-free, and gluten-free options. You'll also find these details on the menus of our à la carte restaurants. Feel free to chat with our chefs upon your arrival or anytime during your stay, they'd be delighted to prepare a tailor-made menu just for you! We're here to ensure your dining experience is delightful and catered to your needs.
What is the dress code for the restaurants in the evening ?
We know how chilled-out a holiday here can be... but don't forget to cover up your swimwear while in our restaurants during the daytime. From 18:30, an elegant dress code applies. You are welcome to wear dresses, smart shorts or trousers, short or long-sleeved shirts and smart shoes or sandals. Please keep swimsuits, pareos and flip flops for relaxing by the pool or on the beach!
Do you offer currency exchange ?
Yes, we offer a foreign currency exchange service for certain currencies at the reception.
At what time is the check-in ?
Check-in begins at 14:00. Rest assured, if you arrive at the hotel earlier, you're welcome to leave your luggage with us and start enjoying the hotel's facilities. If you wish to access your room earlier, an early check-in option is available for an additional fee, subject to availability. Please contact us on resa@hotels-attitude.com for more information.
At what time is the check-out ?
Check-out is at 12:00. Even after vacating your room at noon, we warmly invite you to continue enjoying the hotel's facilities. We will keep your luggage safe until you're ready to depart. If you wish to extend your stay a bit longer, a late check-out can be arranged for an additional fee, subject to availability. Feel free to contact the reception desk the day before your departure to get more details.
Can we go to dine in other Attitude hotels within the Island ?
With our Dine-Around experience, you get to savor meals from a selection of restaurants across the Attitude Group of Hotels (that's 8 hotels!), at no extra cost. It's a delightful way to switch things up in the evenings. Just swing by the Guest Experience counter with 24 hours' notice, and we'll sort out the reservation for you depending on availability. Enjoy the culinary journey!
Does the hotel offer waiter service around the pool and beach areas?
Whether you sipping on an exotic cocktail while admiring the sunset is your thing or simply a refreshment, our friendly waiters are ready to serve you at both the pool bar and beach areas.
