FAQ Tropical Attitude- Attitude Hotels

With which diving center do you work with?

We work with Dive Passion, a reputed company in Mauritius which Is only 10 minutes away from the hotel.

What type of equipment is available at the gym ?

We have 4 types of equipment which are : 1 fitness bike, 1 rowing machine, 1 quadricep machine, and 1 stepper machine

What is the dress code?

We know how chilled-out a holiday here can be... but don't forget to cover up your swimwear while in our restaurants during the daytime. From 18:30, an elegant dress code applies. You are welcome to wear dresses, smart shorts or trousers, short or long-sleeved shirts and smart shoes or sandals. Please keep swimsuits, pareos and flip flops for relaxing by the pool or on the beach!

What age do you class as an adult please?

We consider guests as from 18 years old as adults.

Is it windy at the hotel in winter?

On the east coast of Mauritius, it can be windy during this time, especially as the island is subject to trade winds blowing from the southeast. However, the strength and frequency of the wind can vary depending on the day and weather conditions.

How is the weather in May ?

May is officially the beginning of winter season in Mauritius but generally the climate at this time of the year is still warm and perfect for a holiday.

We would like to rent a car to explore the island. Do you offer car rental, what are the prices, and do we need to book in advance?

We can recommend our partner SIXT for car rental. Please click on this link to have more information on prices and car types. Please note that you can reserve in advance or upon arrival, we will be happy to assist you.

We are celebrating our honeymoon. Will there be anything special for us?

Congratulations on your union! For your honeymoon, have you thought about booking our honeymoon offer? If not, please send us an email at customer-service@hotels-attitude.com, and we will inform the hotel and do our best to provide you with some special attentions.

What currencies are accepted at the hotel?

You can exchange currencies such as EURO, GBP, US dollar, Australian dollar and South African rand at the reception of each of our hotels.

Can I get a quote for my wedding?

Yes, we love to organise weddings! From free to premium packages and additional services, there are several options available to meet all of your desires, even the wildest ones! Let yourself be carried away by the magic of the moment and work with us to plan your dream wedding. With the help of our dedicated team, you can enjoy your stay and your wedding with complete peace of mind. Contact us to discuss it by phone +230 204 38 20, by email at resa@hotels-attitude.com or ask for a quote. If you already know which hotel you want to celebrate your wedding in, then contact our dedicated teams directly:

- 4* Zilwa Attitude: wedding@zilwa-hotel.com

- 4* The Ravenala Attitude: wedding@theravenala-hotel.com

- 4* Sunrise Attitude: wedding@sunrise-hotel.com

- 4* Lagoon Attitude: wedding@lagoonattitude.com

- 3*+ Coin de Mire Attitude: wedding@coindemire-hotel.com

- 3*+ Friday Attitude: wedding@Friday-attitude.com

- 3*+ Tropical Attitude: wedding@letropical-hotel.com

What is the new service tips policy starting from July 1, 2023 ?

Starting from July 1, 2023, we are implementing a new service tips policy where a 10% service tip will automatically be added to the bill of extras during your stay. This new policy allows us to ensure that the dedication and hard work of our Family Members are duly recognized and rewarded, further motivating them to deliver outstanding experiences. However, it is entirely optional, and you can either approve or decline it at your discretion.

What is the dress code for the restaurants in the evening ?

We know how chilled-out a holiday here can be... but don't forget to cover up your swimwear while in our restaurants during the daytime. From 18:30, an elegant dress code applies. You are welcome to wear dresses, smart shorts or trousers, short or long-sleeved shirts and smart shoes or sandals. Please keep swimsuits, pareos and flip flops for relaxing by the pool or on the beach!

Do you have a laundry service at the hotel?

Absolutely, laundry, ironing and dry cleaning services are available at the hotel at an extra cost. You can reach out to us pre-stay for the rates. Once at the hotel you can contact the reception.

Do you offer currency exchange ?

Yes, we offer a foreign currency exchange service for certain currencies at the reception.

How many hours prior my flight do I need to leave from the hotel ?

To make sure you're all set and stress-free, it's best to leave the hotel about 4 hours before your flight - 1 hour for the ride and 3 hours to breeze through airport formalities. Safe travels!

At what time is the check-in ?

Check-in begins at 14:00. Rest assured, if you arrive at the hotel earlier, you're welcome to leave your luggage with us and start enjoying the hotel's facilities. If you wish to access your room earlier, an early check-in option is available for an additional fee, subject to availability. Please contact us on resa@hotels-attitude.com for more information.

At what time is the check-out ?

Check-out is at 12:00. Even after vacating your room at noon, we warmly invite you to continue enjoying the hotel's facilities. We will keep your luggage safe until you're ready to depart. If you wish to extend your stay a bit longer, a late check-out can be arranged for an additional fee, subject to availability. Feel free to contact the reception desk the day before your departure to get more details.

How can we have a dopper during our stay ?

Our Doppers, a re-usable water bottle, a brand committed to the fight against plastic pollution are available at our bulk shop for sale or on consignment at Rs. 500 per dopper. Feel free to refill them with potable water at our bars and main restaurant at no extra charge. Embrace a greener lifestyle while staying hydrated throughout your day!

Do you have minibars in the rooms ? Are they included in the All-in All-out package ? Are they stocked ?

We have minibars included in the All-in All-out in our rooms, but here's something unique - they won't be stocked with pre-packaged items. As part of our commitment to reducing single-use plastics and unnecessary packaging, we invite our guests to visit our Bulk Shop. There, you can help yourself to tea, coffee, snacks, and other delicious goodies, some are included in the all-inclusive and others are at a supplement.

How can we refill our minibar ?

Depending on the meal plan you've booked, you can replenish your minibar with water, tea, coffee, snacks, and a selection of locally bottled beverages at the Bulk Shop.

What do you have in the Bulk Shop ?

You will find items such as tea, coffee, milk, sugar, delicious local snacks and cold drinks. By using the Bulk Shop, you help us to avoid single-use plastics and useless packaging, which protects the environment while offering you top-quality products.

Do you have taxi services ?

Yes, we offer a taxi service right here at the hotel. You can make your reservations at our dedicated porter's desk at the hotel. The rates and prices vary as we work with local taxis, and all the details are available at the counter.

Do you provide room service?

We apologize, but Room Service is not available at our hotel. However, we have several restaurants ready to welcome you.

Does the hotel offer waiter service around the pool and beach areas?

Whether you sipping on an exotic cocktail while admiring the sunset is your thing or simply a refreshment, our friendly waiters are ready to serve you at both the pool bar and beach areas.

Adults-only hotels

Tropical Attitude 3*+

Lagoon Attitude 4*

Sunrise Attitude 4*

Family-friendly hotels

Coin de Mire Attitude 3*+

Friday Attitude 3*+

The Ravenala Attitude 4*

Zilwa Attitude 4*

Our commitments

B Corp

Zero single-use plastic

Made in Moris

La fresque du climat

Attitude Foundation

Our collabs

Lagoon Attitude 4*

Talk series

We speak vegan

Animal welfare

Our challenges and limitations

Get inspired

Family holiday

Couple's holiday

Honeymoon

Wedding & wedding anniversary

Meetings & events

Travel to Mauritius

Where to go in Mauritius

Like a Local

Local shop

Evening at local’s home

Attitude local Discovery App

Local Taste

Local music

Our offers

New Year's offer

Super Save offer

Honeymoon offer

Adults-only hotels

Matemwe Attitude 4*

Our commitments

B Corp

Zero single-use plastic

Our challenges and limitations

Get inspired

Zanzibar

Like a Local

Local Taste

Local shop

Our offers in Zanzibar

Launch offer

Honeymoon offer

TropicalAttitude 3*+

OurCommitments