Frequently Asked Questions
I am gluten-free/lactose intolerant/vegan. Do you cater for this ?
Yes, absolutely. We label meals on our buffet at the main restaurant, making it easy for you to identify vegan, lactose-free, and gluten-free options. You'll also find these details on the menus of our à la carte restaurants. Feel free to chat with our chefs upon your arrival or anytime during your stay, they'd be delighted to prepare a tailor-made menu just for you! We're here to ensure your dining experience is delightful and catered to your needs.
What is the dress code for the restaurants in the evening ?
We know how chilled-out a holiday here can be... but don't forget to cover up your swimwear while in our restaurants during the daytime. From 18:30, an elegant dress code applies. You are welcome to wear dresses, smart shorts or trousers, short or long-sleeved shirts and smart shoes or sandals. Please keep swimsuits, pareos and flip flops for relaxing by the pool or on the beach!
Do you offer currency exchange ?
Yes, we offer a foreign currency exchange service for certain currencies at the reception.
At what time is the check-in ?
Check-in begins at 14:00. Rest assured, if you arrive at the hotel earlier, you're welcome to leave your luggage with us and start enjoying the hotel's facilities. If you wish to access your room earlier, an early check-in option is available for an additional fee, subject to availability. Please contact us on resa@hotels-attitude.com for more information.
At what time is the check-out ?
Check-out is at 12:00. Even after vacating your room at noon, we warmly invite you to continue enjoying the hotel's facilities. We will keep your luggage safe until you're ready to depart. If you wish to extend your stay a bit longer, a late check-out can be arranged for an additional fee, subject to availability. Feel free to contact the reception desk the day before your departure to get more details.
What is the QR code used for and where can we get it?
You can use the QR code to access all the information about the hotel, the menu lists of the bars, restaurants, spa, and all other activities available at the hotel. Here is the link for Friday Attitude. At the hotel, you'll also find it on the key cardholder as well as at the reception, in the bars and restaurant.
What electrical sockets do you have in the room?
All our rooms feature three-pin (Type G) outlets. If you need an adapter, just stop by reception—we’ll be happy to lend you one, subject to availability.
What’s the weather like on the east coast in winter? (May–October)?
Winter here is gentle compared to the northern hemisphere.
On the east coast, you can expect daytime temperatures between 22°C and 26°C, with a little more breeze and the occasional light shower – but nothing that should get in the way of your holiday plans.
A light jumper for the evenings is all you’ll need.
You can find more about the seasons here: metservice.intnet.mu
What’s the weather like on the east coast in summer (November–April)?
Summer in Mauritius means long, warm, sunny days, with temperatures between 28°C and 32°C.
You might catch a tropical shower here and there – especially in January and February – but they’re usually short and sweet.
It’s the perfect season for beach days! Pack light clothing, and maybe a small rain jacket just in case (umbrellas are available at the hotel if you need one).
For real-time weather updates.
Is there a bus stop nearby?
Yes, just opposite the hotel!
It’s an easy and relaxed way to explore the island like a local – no stress, no GPS needed.
Just a heads-up for those who aren't used to it: here, we drive on the left!
How much does an airport transfer cost?
It’s €70 per trip for 2 adults (plus 2 suitcases and 2 handbags).
More luggage or extra travellers? Drop us a line at customer-service@hotels-attitude.com for a tailored quote.
Please note: prices are approximate and subject to change—contact us on customer-service@hotels-attitude.com for the latest rates.
Can I view the spa menu?
Absolutely: here it is. Our POZ Spa offers treatments inspired by Mauritian traditions and the environment, using 100% natural, locally-grown ingredients. They are designed for all needs and all moods !
Can I request a quiet room?
Of course! Just mention your preference when booking, or email customer-service@hotels-attitude.com.
We’ll do our best to find the perfect spot.
Do the rooms have hairdryers?
Yes! Every bathroom is equipped with a hairdryer.
One less thing to pack!
What’s the difference between half board and All-in All-out?
Half board covers breakfast and dinner – simple and straightforward.
All-in All-out includes breakfast, lunch, afternoon tea, dinner, local drinks, and your DIY mini-bar stocked from the bulk shop.
Where can I view the menus?
You can browse our menus right here: Menus.
What is included in the All-Inclusive package?
Everything you need for a worry-free stay:
- Breakfast, lunch, afternoon tea and dinner
- A selection of local alcoholic and non-alcoholic drinks
- A mini-bar you can stock yourself with goodies from our bulk shop
More info here: the All-in All-out package.
Are beach towels provided?
Of course! You’ll have fresh beach towels throughout your stay.
Feel free to swap yours for a clean one at reception – although we encourage reusing them a few days, if possible, to help save water.
How much is the catamaran cruise and what's included?
Expect a day of pure bliss:
- A stop at Grande Rivière Sud-Est waterfall
- Snorkelling in turquoise waters
- Relaxing on Île aux Cerfs
- A BBQ lunch onboard, swimming, chilling...
Departure from the hotel at 9:30am, return around 4:00pm.
Rates:
- MUR 3,775 per adult
- MUR 2,125 per child (3–11 years)
Free for under 2s
Need to convert to your currency? Click here.
Can I exchange money at the hotel? Do you accept euros?
At the hotel and in some local shops, euros are accepted, but we recommend exchanging euros directly at reception. It's quick, easy, and saves you the hassle of finding a bureau de change.
What activities can I do nearby?
Just steps from the hotel, you can wander through the village of Trou d’Eau Douce, explore the vibrant Flacq market, or dive into a watersports session.
For those who love to wander off the beaten track, our Otentik Discovery app is your guide to local footpaths, secret beaches, and timeless villages.
Download it for free:
[iPhone link]
[Android link]
What activities are available at the hotel?
There’s plenty to keep you busy: snorkelling in the lagoon, beach volleyball with your toes in the sand, cycling around the local area, catamaran trips, even Mauritian cooking classes.
If you fancy something a little more chilled, we’ve also got board games, table tennis and pétanque ready to go.
Check out the full list here: our activities
Is there a beach nearby where I can swim?
Absolutely! Right across the road from the hotel.
You’ll find a stretch of soft, sandy beach, complete with dedicated sun loungers and parasols – perfect for lounging, swimming, or snorkelling. It’s also the ideal launch spot if you're into watersports.
And the cherry on top? A stunning view over Île aux Cerfs.
