Frequently Asked Questions

Hôtels family-friendly
Zilwa Attitude 4* Coin de Mire Attitude 3*
Hôtels adults-only
Tropical Attitude 3*
As an eco-committed group, we do not have heated pools. We are aware of the impact this can have on the environment, and we always strive to prioritize more eco-friendly solutions.
We can recommend our partner SIXT for car rental. Please click on this link to have more information on prices and car types. Please note that you can reserve in advance or upon arrival, we will be happy to assist you.
We offer parking facilities in all our hotels.
Our spa is called Spa POZ. All our beauty and massage products are exclusively manufactured for Attitude's Spa POZ by the brand KokoDezil, a family-run business. We offer treatments inspired by ancestral traditions from around the world and enriched with our heritage. You can find more details here.
Congratulations on your union! For your honeymoon, have you thought about booking our honeymoon offer? If not, please send us an email at customer-service@hotels-attitude.com, and we will inform the hotel and do our best to provide you with some special attentions.
We have a taxi service available at the hotel. The price varies according to the route. For more information, please contact the reception directly and they will be happy to help you.

The check-in at our hotels is scheduled for 2 p.m. If you arrive earlier and wish to take advantage of an early check-in, please contact us at customer-service@hotels-attitude.com.
To guarantee an early check-in, we offer a paid option. If you booked directly with us, the cost is 75% of the nightly rate. If you booked through one of our partners, please contact them directly.

If you choose not to opt for the paid option and the room is not ready upon your arrival, don't worry! You can use our transit lounge to freshen up and relax. Your luggage will be kept secure, and you can already start enjoying the hotel's facilities!

A comfortable transit room or lounge area is available in all of our hotels, reserved for early arrivals and late departures. You can shower there and enjoy your stay until the last minute of it!
You can exchange currencies such as EURO, GBP, US dollar, Australian dollar and South African rand at the reception of each of our hotels.
We do offer transfers to and from the airport and the price varies depending on the number of people and luggage. You can contact us by email at customer-service@hotels-attitude.com for more details.
Laundry, ironing and dry cleaning services are available at each of our hotels.
We will be delighted to organise and offer you a birthday cake for the big day. You just have to ask our team on customer-service@hotels-attitude.com
Yes, all Family Members (staff members) are vaccinated. This is also the case for their immediate family. Read about our Covid-19 protocol that is implemented in all our hotels to ensure your safety.
Mauritius is open to everyone! You do not need to be vaccinated to explore the island. All the conditions and tips for coming to Mauritius can be found on the Mauritius Now website.
Travel insurance is recommended but not mandatory. All the conditions and advice to travel to Mauritius can be found at Mauritius Now.
We offer different packages to meet all of your desires; even the wildest ones! We have a free package, premium package and optional services. All details can be found here.

Yes, we do offer a package for vow renewal. All details can be found here. Contact us to discuss this by phone on +230 204 38 20, by email at resa@hotels-attitude.com or ask for a quote. If you already know which hotel you want to celebrate your renewal of vows in, you can contact our dedicated teams directly:

- 4* Zilwa Attitude: wedding@zilwa-hotel.com

- 4* The Ravenala Attitude: wedding@theravenala-hotel.com

- 4* Sunrise Attitude: wedding@sunrise-hotel.com

- 4* Lagoon Attitude: wedding@lagoonattitude.com

- 3*+ Coin de Mire Attitude: wedding@coindemire-hotel.com

- 3*+ Friday Attitude: wedding@Friday-attitude.com

- 3*+ Tropical Attitude: wedding@letropical-hotel.com

- 3*+ Récif Attitude: wedding@recif-hotel.com

Yes, we love to organise weddings! From free to premium packages and additional services, there are several options available to meet all of your desires, even the wildest ones! Let yourself be carried away by the magic of the moment and work with us to plan your dream wedding. With the help of our dedicated team, you can enjoy your stay and your wedding with complete peace of mind. Contact us to discuss it by phone +230 204 38 20, by email at resa@hotels-attitude.com or ask for a quote. If you already know which hotel you want to celebrate your wedding in, then contact our dedicated teams directly:

- 4* Zilwa Attitude: wedding@zilwa-hotel.com

- 4* The Ravenala Attitude: wedding@theravenala-hotel.com

- 4* Sunrise Attitude: wedding@sunrise-hotel.com

- 4* Lagoon Attitude: wedding@lagoonattitude.com

- 3*+ Coin de Mire Attitude: wedding@coindemire-hotel.com

- 3*+ Friday Attitude: wedding@Friday-attitude.com

- 3*+ Tropical Attitude: wedding@letropical-hotel.com

- 3*+ Récif Attitude: wedding@recif-hotel.com

For your family vacation, you have the choice of our 4 family-friendly hotels: - 4* Zilwa Attitude, in the north of the island, to become a real "Zilwa"! (islander in Creole). - 3* Coin de Mire Attitude, also in the north, the perfect starting point to discover the island. - 4* The Ravenala Attitude, in the northwest, between sea and river, for a culinary journey thanks to its 10 restaurants. - 3* Friday Attitude, located in the east this time, with its beautiful beach, close to the famous deer island. Of course, each of these hotels also offers the Ayo le Dodo kids club, free and open every day for children from 3 to 12 years. There's also connecting rooms, baby equipment and babysitting... everything is designed with families in mind!
In our adults-only hotels, we welcome adults from 18 years old.
In all our hotels, you can enjoy free internet connection and Wi-Fi in common areas and rooms.
All of our hotels are located in front of the sea, so you can enjoy the magnificent Mauritian lagoon! The majority are even directly on the beach; whereas at Coin de Mire Attitude or Sunrise Attitude hotels, all you have to do is cross the small coastal road and take a few steps to get to the beach during your stay.
Travel light, we provide you with shower and beach towels.
The time difference is 2 hours from April to the end of October and 3 hours from the beginning of November to the end of March.
The currency used in Mauritius is the Mauritian rupee.

We know how chilled-out a holiday here can be... but don't forget to cover up your swimwear while in our restaurants during the daytime. From 18:30, an elegant dress code applies. You are welcome to wear dresses, smart shorts or trousers, short or long-sleeved shirts and smart shoes or sandals. Please keep swimsuits, pareos and flip flops for relaxing by the pool or on the beach!

Starting from July 1, 2023, we are implementing a new service tips policy where a 10% service tip will automatically be added to the bill of extras during your stay. This new policy allows us to ensure that the dedication and hard work of our Family Members are duly recognized and rewarded, further motivating them to deliver outstanding experiences. However, it is entirely optional, and you can either approve or decline it at your discretion.