Frequently Asked Questions
I am gluten-free/lactose intolerant/vegan. Do you cater for this ?
Yes, absolutely. We label meals on our buffet at the main restaurant, making it easy for you to identify vegan, lactose-free, and gluten-free options. You'll also find these details on the menus of our à la carte restaurants. Feel free to chat with our chefs upon your arrival or anytime during your stay, they'd be delighted to prepare a tailor-made menu just for you! We're here to ensure your dining experience is delightful and catered to your needs.
What electrical sockets do you have in the room?
Our rooms have Type C (European 2-pin) and Type G (British 3-pin) USB sockets for phone charger cables.
Can I have an early check-in?
The check-in is at 14:00 and early check-in is subject to availability. We do have a transit lounge where you can shower and freshen up, and you are welcome to enjoy the hotel facilities until the room is ready.
What is the dress code for the restaurants in the evening ?
We know how chilled-out a holiday here can be... but don't forget to cover up your swimwear while in our restaurants during the daytime. From 18:30, an elegant dress code applies. You are welcome to wear dresses, smart shorts or trousers, short or long-sleeved shirts and smart shoes or sandals. Please keep swimsuits, pareos and flip flops for relaxing by the pool or on the beach!
What does the All-in All-out package include ? And where can I find the menus ?
With our All-in All-out package, you can enjoy breakfast, lunch, tea time, and dinner at the hotel. We also provide a mini bar in your room which you can fill with drinks and local snacks from our Bulk shop. Plus, you'll have access to a selection of local alcoholic and non-alcoholic beverages until 23:30.
How old do kids need to be to attend the hotel's kids' club?
The Kids' club welcomes children from 3 to 12 years old and is free of charge. The club offers fun and varied activities, including shows, themed days, glass-bottom boat rides, pool games and more...
Do you offer currency exchange ?
Yes, we offer a foreign currency exchange service for certain currencies at the reception.
What is the QR code used for and where can we get it?
You can use the QR code to access all the information about the hotel, the menu lists of the bars, restaurants, spa, and all other activities available at the hotel. It's this way. At the hotel, you'll find the QR code on the key cardholder, and it's also available at the reception, in the bars and restaurant.
Is it safe to walk barefoot on the beach?
Feeling the sand between your toes is amazing, but watch out for sharp corals and rocks. A pair of beach shoes might come in handy
At what time is the check-in ?
Check-in begins at 14:00. Rest assured, if you arrive at the hotel earlier, you're welcome to leave your luggage with us and start enjoying the hotel's facilities. If you wish to access your room earlier, an early check-in option is available for an additional fee, subject to availability. Please contact us on resa@hotels-attitude.com for more information.
At what time is the check-out ?
Check-out is at 12:00. Even after vacating your room at noon, we warmly invite you to continue enjoying the hotel's facilities. We will keep your luggage safe until you're ready to depart. If you wish to extend your stay a bit longer, a late check-out can be arranged for an additional fee, subject to availability. Feel free to contact the reception desk the day before your departure to get more details.
Can I book a trip with the persons selling trips on the hotel beach?
The beach hawkers offering excursions aren't part of our hotel team. They're independent and have a permit from the local beach authority as all beaches in Mauritius are public. The hotel doesn't vouch for or take responsibility for the prices or quality of what these hawkers offer. Enjoy the sun and sands, but make informed choices!
Can we go to dine in other Attitude hotels within the Island ?
With our Dine-Around experience, you get to savor meals from a selection of restaurants across the Attitude Group of Hotels (that's 8 hotels!), at no extra cost. It's a delightful way to switch things up in the evenings. Just swing by the Guest Experience counter with 24 hours' notice, and we'll sort out the reservation for you depending on availability. Enjoy the culinary journey!
Are the à la carte restaurants included in my package?
You'll need to stay with us for at least 3 nights to enjoy these options. If you've gone all-inclusive and are here for 5 nights or more, a treat awaits! You can dine twice at our adults-only restaurant Lor Disab. Just remember to book in advance. Bon appétit!
Which restaurants are available for dinner with the half-board package ?
With the half-board package you can dine in any of our hotel restaurants based on their opening days and provided you've booked for at least 3 nights. Please note that for dinner, the Lor Disab restaurant adults-only and is accessible for an additional fee.
