Can we have a room on the upper/lower floor, quiet, near the restaurants, etc?
We will do our best to fulfill your request, but it will depend on availability. Please make sure to mention your request at the time of booking or email us at email@example.com.
Can we benefit from a late check-out?
We will do our best to satisfy you, but it will depend on availability. We recommend that you contact the hotel reception directly once you are at the hotel.
Does the hotel provide mosquito deterrents in its rooms?
We have mosquito repellents in all of our rooms.
We will arrive at the hotel early. Will we have access to the room upon arrival?
Check-in time is 2pm in our hotels. However, if you will be arriving earlier you can contact us at firstname.lastname@example.org. We will do our best to accommodate your request but cannot guarantee it, depending on availability. In order to guarantee an early check-in, we offer the option to pay 50% of the nightly rate. Rest assured that we also have a transit room where you can shower and change. Your luggage will be safe in our luggage room, and you will be able to enjoy the hotel's facilities while waiting for your room.
Is there a mini bar in the rooms?
A mini bar is available in each room. Don't panic if when you arrive in your room, you only find water. We haven't forgotten you, it's just that single-use plastic has been banned since 1 November 2020! In the room, you will no longer find individual bags of sugar, tea and other snacks. Go to the pretty bulk store at your hotel to build your mini bar (including sweet and salty snacks and drinks), according to your desires and take them back to your room in glass jars. As an added bonus, you have the option to grind your own coffee at the Bulk Shop with the help of a Family Member.
Are the rooms equipped with a hair dryer?
You will find a hair dryer in your bathroom.
What type of outlets do you have in the rooms?
Depending on the hotel, you will find French and English plugs. It is possible to get an adapter at the reception but please note that the number available is limited.