Frequently Asked Questions

Hôtels family-friendly
Zilwa Attitude 4* Coin de Mire Attitude 3*
Hôtels adults-only
Tropical Attitude 3*

Yes, we do provide accessible room for guests with disabilities. Kindly reach out to us via email at to confirm room availability and to inquire about the overall accessibility of our facilities. Additionally, please do not hesitate to share any specific requirements you may have.

We will do our best to fulfill your request, but it will depend on availability. Please make sure to mention your request at the time of booking or email us at
We will do our best to satisfy you, but it will depend on availability. We recommend that you contact the hotel reception directly once you are at the hotel.
We have mosquito repellents in all of our rooms.
Check-in time is 2pm in our hotels. However, if you will be arriving earlier you can contact us at We will do our best to accommodate your request but cannot guarantee it, depending on availability. In order to guarantee an early check-in, we offer the option to pay 50% of the nightly rate. Rest assured that we also have a transit room where you can shower and change. Your luggage will be safe in our luggage room, and you will be able to enjoy the hotel's facilities while waiting for your room.
A mini bar is available in each room. Don't panic if when you arrive in your room, you only find water. We haven't forgotten you, it's just that single-use plastic has been banned since 1 November 2020! In the room, you will no longer find individual bags of sugar, tea and other snacks. Go to the pretty bulk store at your hotel to build your mini bar (including sweet and salty snacks and drinks), according to your desires and take them back to your room in glass jars. As an added bonus, you have the option to grind your own coffee at the Bulk Shop with the help of a Family Member.
You will find a hair dryer in your bathroom.
Depending on the hotel, you will find French and English plugs. It is possible to get an adapter at the reception but please note that the number available is limited.
Ironing boards and irons are provided to guests upon request. Kindly call our reception to request this.
Check-in begins at 14:00. Rest assured, if you arrive at the hotel earlier, you're welcome to leave your luggage with us and start enjoying the hotel's facilities. If you wish to access your room earlier, an early check-in option is available for an additional fee, subject to availability. Please contact us on for more information.
Check-out is at 12:00. Even after vacating your room at noon, we warmly invite you to continue enjoying the hotel's facilities. We will keep your luggage safe until you're ready to depart. If you wish to extend your stay a bit longer, a late check-out can be arranged for an additional fee, subject to availability. Feel free to contact the reception desk the day before your departure to get more details.