Frequently Asked Questions
Where are the nearest ATM, money exchange and withdrawals ?
The closest ATMs are in Grand Baie or Goodlands, just 15-20 minute taxi ride from the hotel. If you've got foreign currency, our Front Desk can help exchange it to Rupees. You can use your debit/credit card to withdraw up to five thousand rupees per day for each room. Just a heads up, there's a 10% commission on those withdrawals.
Can I book excursions or seafood barbecues directly on the beach?
You may come across independent vendors offering boat trips or seafood barbecues near the hotel.
Since Mauritian beaches are public, they’re allowed to operate there — but their services are neither organised nor supervised by our team.
Their offers may seem tempting, but we can’t guarantee their pricing, service quality, or hygiene standards. If you want to enjoy your experience with peace of mind, feel free to stop by reception — we’ll gladly recommend trusted partners we’ve personally tested and approved!
Since Mauritian beaches are public, they’re allowed to operate there — but their services are neither organised nor supervised by our team.
Their offers may seem tempting, but we can’t guarantee their pricing, service quality, or hygiene standards. If you want to enjoy your experience with peace of mind, feel free to stop by reception — we’ll gladly recommend trusted partners we’ve personally tested and approved!
We would like to rent a car to explore the island. Do you offer car rental, what are the prices, and do we need to book in advance?
We can recommend our partner SIXT for car rental. Please click on this link to have more information on prices and car types. Please note that you can reserve in advance or upon arrival, we will be happy to assist you.
Is it easy to explore the hotel's surroundings?
So that you can easily experience Mauritius like a local, we've created the Otentik Discovery app.
Choose your itinerary and discover the most beautiful secret beaches that are accessible by foot, explore small remote villages where time seems to have stood still, or rent a scooter to venture through the sugarcane fields and admire incredible landscapes.
Download the free mobile app here:
Apple: click here
Android: click here
