Travel with confidence !

Discover our Covid-19 protocol implemented in our hotels to ensure your safety.

#1 Welcome

  • Temperature monitoring and repeated during whole stay (guest showing body temperature of greater than 37.8˚C will not be allowed in)
  • Arrangement with physical distancing for check-in process
  • Express check-in and hygiene station
  • Glass barrier to prevent direct contact
  • Hand sanitizer
  • All our Family Members equipped with Personal Protective Equipment
  • Disinfected welcome amenities
  • Frequent disinfection of lobby area, luggage and luggage carts
  • Face masks on sale at reception

#2 Restaurants & bars

  • Seatings with physical distancing
  • Reservations required for large groups
  • Menus on QR codes
  • Cleaning and disinfection of tables, chairs, linens and utensils after each use
  • Facemasks, visors and frequently sanitized hands for Family Members
  • Platted food service at restaurant and glass barrier at the bar

#3 Sports & leisure

  • Abundant hand sanitizer stations
  • Increased disinfection of common areas by trained Family Members
  • Physical distancing of beach & pool loungers, washroom, lift, lobby and other public areas
  • Regular disinfection of fitness & sports equipment and conference facilities (when used)
  • Activities respecting physical distancing
  • Disinfected Spa amenities and tools
  • Regular tests of pools & water systems

#4 Your room

  • Daily rooms cleaning and disinfection by approved disinfectant using electrostatic sprayers and ozone by our trained Housekeeping team
  • Air conditioning cleaning and disinfection prior to each check-in
  • Safe and disinfected turndown service

#5 Ayo le dodo kids club

  • Regularly cleaned & disinfected using approved disinfectant
  • Temperature checks for kids
  • Disinfected amenities after each use
  • Outdoor and physical distancing
  • Revised babysitter ratio for better supervision

#6 Check-out

  • Express check-out for reduced contacts
  • Departure room follows all hygienic protocols

#7 Back of house

  • Dedicated staff for health and hygiene measures
  • Extensive wellness & hygiene staff training
  • Increased disinfection of office & back of house
  • Temperature control for laundry
  • Regular audit
  • Designated drop off & hygienic protocols for suppliers

checked & verified by SGS

SGS international standards
- One of the industry’s highest-level certifications verifying best of class processes for quality and safety

SGS Hygiene Monitoring certification – One of the industry’s most advanced third-party verification standards and is being implemented across Attitude Hotels

Food Check certification – Complies with certified and audited food safety practices based on the HACCP, an internationally recognized system for reducing the risk of safety hazards in foods