Frequently Asked Questions
How can I go to Ti Zil or Gran Zil?
We offer free boat shuttles are provided to access Ti Zil and Grand Zil every 30 minutes from 11:00 to 15:30.
Can I pre-book spa treatments ?
Massages can be pre-booked prior to your check-in date by sending us a mail on customer-service@hotels-attitude.com. Just send us the treatment name you would like to book, along with the date, so that we can confirm availability with the spa team.
How old do kids need to be to attend the hotel's kids' club?
The Kids' club welcomes children from 3 to 12 years old and is free of charge. The club offers fun and varied activities, including shows, themed days, glass-bottom boat rides, pool games and more...
What is the QR code used for and where can we get it?
You can use the QR code to access all the information about the hotel, the menu lists of the bars, restaurants, spa, and all other activities available at the hotel. It's this way. At the hotel, you'll find the QR code on the key cardholder, and it's also available at the reception, in the bars and restaurant.
How many pools do you have in the hotel and is there any restriction?
Ready for a splash? We've got five pools waiting for you. There's a serene adult-only pool by the lobby and a kiddie pool close to the Kot Nou Restaurant. All our other pools are also ready for you to dive in. You can have a dip in our pools from 08:00 and 19:00.
Is it safe to walk barefoot on the beach?
Feeling the sand between your toes is amazing, but watch out for sharp corals and rocks. A pair of beach shoes might come in handy
Can I book a trip with the persons selling trips on the hotel beach?
The beach hawkers offering excursions aren't part of our hotel team. They're independent and have a permit from the local beach authority as all beaches in Mauritius are public. The hotel doesn't vouch for or take responsibility for the prices or quality of what these hawkers offer. Enjoy the sun and sands, but make informed choices!
Do you have taxi services ?
Yes, we offer a taxi service right here at the hotel. You can make your reservations at our dedicated porter's desk at the hotel. The rates and prices vary as we work with local taxis, and all the details are available at the counter.
Is it possible to enjoy access to the hamman without booking a massage?
When a treatment is booked, you have free access to the hamman and relaxing pool. If no treatment is booked, a fee of Rs 500 per person can be paid to enjoy these facilities.
What products do you use at Spa POZ ?
Our products are from Indika, a Mauritian company that cultivates medicinal plants in the Ferney Valley to create 100% natural health and wellness products.